Privacy Policy

Privacy Policy for COZ!

Effective Date: 04/10/2024

At COZ!, we prioritize the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, products, and services:

Personal Identification Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit card details and other payment methods (securely processed through third-party providers).
Purchase History: Details of the products you've purchased.
Technical Data: IP address, browser type, device information, and cookies to improve user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

Processing Orders: To handle and fulfill your orders, including shipping and customer service.
Personalization: To tailor product recommendations and improve your shopping experience.
Marketing Communications: With your consent, we may send you promotional emails about our new collections or special offers.
Security: To prevent fraud, protect our website, and ensure a safe shopping experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners for the following reasons:

Payment Processors: To process your transactions securely.
Shipping Providers: To deliver your purchases.
Service Providers: For website hosting, analytics, or customer support purposes.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, track website performance, and understand user preferences. You can manage or disable cookies in your browser settings, but this may affect some features of our website.

5. Your Rights

You have the right to:

Access your personal data.
Request corrections to inaccurate data.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications.

To exercise your rights, please contact us at commofice@gmail.com.

6. Security

We implement a range of security measures to safeguard your personal information. While we strive to protect your data, no online transaction is 100% secure, and we encourage you to take precautions when sharing information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email if significant changes are made.

8.Politique d'Expédition

Nous nous engageons à traiter et expédier les commandes dans un délai de 5 à 14 jours ouvrables suivant la réception de votre paiement. Les délais de livraison varient selon la destination et le mode d'expédition sélectionné lors du passage de votre commande. Une fois la commande expédiée, vous recevrez un e-mail de confirmation avec un numéro de suivi pour suivre l'acheminement de votre colis. Veuillez noter que CoziClothing ne peut être tenu responsable des retards de livraison causés par des circonstances indépendantes de notre volonté, telles que des retards douaniers ou des perturbations des services postaux.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: commofice@gmail.com
Phone: +1 216-954-5075